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Support Services

One of the biggest challenges for patients and their families is staying motivated and hopeful during long days in the hospital. The Child Life program works to normalize patients' hospital experience to provide children with activities that help them understand the treatment process while helping them develop new skills, conquer challenges, build self-esteem and a sense of mastery.

Child Life Specialists are developmental experts who provide support and advocacy for children and their families during critical times when they face traumatic injury, severe illnesses and even end-of-life issues. That support may start in the pediatric emergency room and continue throughout your child's hospital stay and discharge.

Our Child Life program offers:

  • Procedure Preparation
  • Pre-surgical hospital orientation/tour
  • Diagnostic Education
  • Guided Distraction
  • Coping Techniques
  • Engaging Activities
  • Special Event Celebrations
  • Bereavement Services
  • Volunteer Program

In-House Units:

  • Med/Surgery
  • Hematology/Oncology
  • Pediatric Intensive Care Unit
  • General Pediatrics
  • Pediatric Emergency Department

Areas covered:

  • Special Procedures
  • Interventional Radiology
  • Laboratory
  • Trauma
  • Surgery

If your family might benefit from our services, please call 561-882-6334.

We need your support, too.

Our Child Life program receives a portion of their support through the Palm Beach Children’s Hospital Foundation, a non-profit organization dedicated to benefiting the patients and families at Palm Beach Children's Hospital and St. Mary’s Medical Center. This support comes in the form of donations from individuals and businesses that care about the well-being of children facing chronic and acute illness or trauma. If you would like to help bring hope and support to patients and families in need, please contact us at (561) 882-9182.

Meet our Child Life Team

Kimberlyn Jaggers
Kimberlyn Jaggers, MS, CCLS
Certified Child Life Specialist
Lisa Barron
Lisa Barron, BS
Pediatric Office Supervisor
Kaile Jo Scott
Kaile Jo Scott, MS, CCLS
Certified Child Life Specialist


To contact the Child Life team, please call 561-882-6334.

Surgery Virtual Tour

Entrance: Park in front of the Kimmel Outpatient Surgical Center  and enter to register
Registration: You and your family will check in at the front desk
Waiting Room: Next, you will wait in the waiting room. Be sure to bring things to do while you wait like a coloring book or IPAD
Play Area: There is a play area in the waiting room if you would like to play with some of our toys while you wait
Play Area: You can even pick a toy from the playroom to bring with you to the pre-op area
Pre-op (before surgery): Next, you will go to a room called pre-op. You will have a comfortable, private space while you wait for surgery. Some kids like to bring their own blanket or stuffed animal
Pre-op: In Pre-op, you will change into hospital pajamas and get a bracelet with your name on it. You will also get your height, weight, blood pressure, temperature and breathing checked. Checking these things doesn’t hurt it just takes time.
Pre-op:A child life specialist will meet you in pre-op to teach you about surgery and answer any questions you have. You may get an IV or medication while in Pre-op, talk to your doctor or nurse about the plan
Transport to Operating room: Next, you will ride to the operating room (OR). The doctors and nurses will be wearing masks, gloves, hairnets and special gowns to keep everything germ free. You will get to wear a blue hat
Operating room: The operating room has lots of machines and  big, bright lights to help the doctor see how your body is working during surgery. None of the equipment will touch or hurt you
Operating room Anesthesia: Your anesthesiologist will give you special medicine through a soft, yummy smelling mask so you sleep during your surgery. Your job is to take deep breaths
Recovery (PACU): After surgery you will wake up in a room called recovery. Once you are awake your parents will be able to come see you
Recovery (PACU): NYou can have an orange or purple popsicle when you wake up. If you are going right home after surgery you will go to the TV room next, otherwise you will wait for your room upstairs.
Inpatient stay: Other kids stay in the hospital overnight in their own private room
Peds 3 playroom: Staying at the hospital can be fun! There are lots of activities to do! We can’t wait to meet you!