Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.

Thank you. We hope you enjoy using our website.

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Medical Records

We protect your healthcare information in compliance with federal and state requirements. 

When you come to pick up your medical records, please bring photo ID. If someone other than the patient is picking up the records, that person needs photo ID and an original signed authorization letter from the patient. There may be a charge for creating a copy of your records. 

For questions regarding your medical records, please contact the Health Information Management Services (HIMS) department for your hospital:  

My Health Rec 

My Health Rec allows you to view, download and transmit your child’s up-to-date health information, 24 hours a day, seven days a week.  

With My Health Rec you can: 

  • Privately view some lab results 

  • Access health records 

  • Download health records to share with physicians 

  • Pay health bills online 

An in-person visit to Palm Beach Children’s Hospital is required for enrollment in My Health Rec. Once you have enrolled, you will be able to access your health records online at any time. 
 
View Your Health Record