Here For Emergencies

Your Safe Care is Our Priority

  • Patients seeking Emergency Care should proceed to the Emergency Department entrance.
  • Due to high patient demand, wait times in the ER may be longer than expected.
  • All patients seeking emergency treatment will be screened, triaged, stabilized and treated as soon as possible.
  • Palm Beach Children's Hospital emergency rooms are not COVID testing sites. To find a testing site near you, please click here.
  • The U.S. Department of Health and Human Services is providing free at-home COVID tests by mail. Order yours here.

A Community Built on Safety

We remain committed to safe, quality care as always, and we want you to feel confident coming to our hospital. We take precautions to separate COVID-19 patients and ensure a safe environment for treating non-COVID-19 emergencies, chronic conditions and new or worsening symptoms.

Commitment from our hospital staff

We understand that you may be concerned about COVID-19 when coming to the hospital. Rest assured, our staff is taking every precaution to keep you and your loved ones safe. We are:

  • Increasing precautions for infection prevention
  • Training staff with timely safety measures
  • Wearing masks and other protective gear to prevent contact and spread of germs

When to come to the ER

Please – don’t delay care if you or a loved one have symptoms that are best evaluated in an emergency room, which may include:

  • Broken bones and dislocated joints
  • Chest pains
  • Concussion/fainting
  • Confusion/change in mental state
  • Digestive problems, especially sudden, severe stomach pain, coupled with nausea and vomiting
  • Facial lacerations
  • Fever with a rash
  • Head or eye injury
  • Intense back pain with numbness, weakness and fever
  • Muscle strain, when tied to the inability to walk, fever or an open wound
  • Seizures
  • Serious burns
  • Severe cuts that may require stitches
  • Severe COVID-19, cold or flu symptoms
  • Shortness of breath
  • Vaginal bleeding with pregnancy

Signs of a heart attack

  • Chest pain or discomfort
  • Upper body discomfort, such as arms, back, neck, jaw or stomach
  • Difficulty breathing
  • Cold sweat, nausea, lightheaded
  • Especially for women – difficulty breathing, nausea/vomiting, back or jaw pain

Signs of a stroke

  • B – Balance – Is there a loss of balance, coordination or trouble walking?
  • E – Eyes – Is it difficult to see in one or both eyes?
  • F – Face – When the person smiles, does one side of the face droop?
  • A – Arms – Does one arm drift down when the person raises both arms?
  • S – Speech – Is speech strange or slurred?
  • T – Time – Don’t wait to call 9-1-1 if you see any of the above signs

When to call 911

Call 911 for an ambulance for certain emergencies such as a heart attack or stroke. Paramedics can often begin delivering life-savings treatment on the way to the hospital. Also call 911 if you’re unsure whether to drive yourself. Your safety is our highest priority.

What to expect when you get here.

When you arrive at Palm Beach Children’s Hospital you’ll notice we are a hospital dedicated entirely to the care and well being of our youngest neighbors—your children. They’re not just our patients, they’re part of our family. We believe making children feel safe and comfortable is just as important as helping them heal.

Monday: Open 24 hrs
Tuesday: Open 24 hrs
Wednesday: Open 24 hrs
Thursday: Open 24 hrs
Friday: Open 24 hrs
Saturday: Open 24 hrs
Sunday: Open 24 hrs

Call 911 if you have a medical emergency

Our Services

Upcoming Events

Virtual Maternity Tours

Please enter your due date and physician's name in the class questionnaire below.

Our tours will be virtual t...

St. Mary's Medical Center

Thursday, Apr 6

4:00 PM - 5:00 PM

18 Seats Remaining

Free

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6

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Stop the Bleed Lecture

The number one cause of preventable death from injury is bleeding. STOP THE BLEED is a course for anyone interested in lea...

St Mary's Medical Center

Thursday, Apr 6

5:00 PM - 6:30 PM

7 Seats Remaining

Free

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Stroke Survivor and Caregiver Support Group

The Stroke Survivor and Caregiver Support Group is led by stroke survivors where the ultimate goal is to provide emotiona...

St Mary's Medical Center - Cypress Room

Wednesday, Apr 26

5:30 PM - 7:00 PM

30 Seats Remaining

Free

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26

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